Return Policy

It is an unsanitary practice to accept returns of personal items; therefore, all sales are final.

We will help you find the perfect toy. If you need more information before making your purchase, contact us by email, phone, or fill out the "ask a question" form on the product page. Visualize measurements by looking at a tape measure to make sure the item you are ordering is not too big.

Adult DVDs can be returned only if they are unopened or faulty due to a manufacturer’s defect.

Defective Product Policy

All products are covered by a 30 day warranty.
Defective products will be replaced with the same product within the warranty period only.

If you receive a defective product:
Email customer service with your order number & a description of the defect. If applicable, attach a picture to the email showing the defect.

Undeliverable Returned Packages

We cannot be responsible for shipments lost due to an incorrect address.
Please verify your address is correct before placing your order.